Last updated: February, 2026
Leeia operates this website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to deliver these Services securely and efficiently.
This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean any information that identifies you or can reasonably
be linked to you as an individual. This does not include information that has been collected anonymously or properly de-identified so that it can no longer be associated with you.
Depending on how you interact with our Services, your location, and as permitted or required by applicable law, we may
collect or process different categories of personal information, including information derived or inferred from the data collected.
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past ransactions.
- Communications with us including the information you include in ommunications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
• Directly from you – when you create an account, place an order, browse our website, or contact us.
• Automatically – through cookies and similar technologies when you use our Services.
• Service providers – such as payment processors, shipping partners, and technology providers who process data on our behalf.
• Partners or third parties – as permitted under applicable law.
How We Use Your Personal Information
Depending on how you interact with our Services, we may use your personal information for the following purposes:
• To Provide and Improve Our Services
To process payments, fulfil orders, manage your account, arrange shipping, handle returns or exchanges, remember your preferences, enable reviews, and personalise your shopping experience.
• Marketing and Advertising
To send promotional emails, messages, or updates, and to display relevant advertisements based on your activity on our website.
• Security and Fraud Prevention
To verify accounts, process secure payments, detect and prevent fraudulent or illegal activity, and protect our Services. You are responsible for keeping your login credentials confidential.
• Customer Support & Communication
To respond to your inquiries, provide assistance, and maintain our relationship with you.
• Legal Compliance
To comply with applicable laws, respond to lawful requests, enforce our policies, or protect our legal rights.
How We Disclose Personal Information
We may share your personal information with third parties in the following circumstances:
• Service Providers: With Shopify and trusted vendors who assist us with payment processing, IT support, analytics, customer service, cloud storage, and shipping.
• Marketing & Advertising Partners: To provide personalised advertising and promotional services. These partners
process information according to their own privacy policies. Where applicable, you may have the right to opt out of targeted advertising.
• With Your Consent: When you request or authorise us to share information, such as for shipping, social media integrations, or other third-party services.
• Affiliates: Within our corporate group, where applicable.
• Legal & Business Purposes: In connection with mergers, acquisitions, or legal obligations, or to protect our
rights, enforce our policies, and ensure the safety of our Services and users.
Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes personal information to provide, operate, and
improve the Services. Information you submit on our website may be shared with Shopify and its authorised third-party partners, including those located outside your country of residence, where necessary to deliver the Services.
To support and enhance our store, we may use certain Shopify features that analyse interactions across Shopify-powered stores. In such cases, Shopify may process your personal information in accordance with its own policies and is responsible for handling requests related to your data rights for those purposes.
To learn more about how Shopify uses your personal information or to exercise your rights, please visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal, depending on your location.
Security and Retention of Your Information
While we implement appropriate security measures to protect your personal information, no system is completely secure. We cannot guarantee absolute security, and information transmitted to us may not always be secure in transit. We recommend avoiding the use of unsecured channels when sharing sensitive or confidential information.
We retain your personal information only for as long as necessary to provide our Services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements and policies.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights are not absolute and may apply only in specific circumstances, as permitted by law.
You may have the right to:
• Access / Know – Request access to the personal information we hold about you.
• Delete – Request deletion of your personal information.
• Correct – Request correction of inaccurate or incomplete information.
• Data Portability – Request a copy of your personal information or ask
us to transfer it to a third party, where applicable.
• Manage Communication Preferences – Opt out of promotional emails at any time using the unsubscribe link. Please note, we may still send non-promotional emails related to your account or orders.
You may exercise these rights by contacting us using the details provided below.
To learn more about how Shopify processes personal information and your related rights, please visit: https://privacy.shopify.com/en
We will not discriminate against you for exercising your rights. For security purposes, we may need to verify your
identity before processing your request. Where permitted by law, you may authorise an agent to submit a request on your behalf, subject to proper verification.
We will respond to all valid requests within the timeframe required by applicable law.
Complaints
If you have any concerns or complaints about how we process your personal information, please contact us using the details provided below.
Depending on your location, you may have the right to appeal our decision or lodge a complaint with your local data
protection authority.
International Transfers
Your personal information may be transferred to, stored, and processed in countries outside your country of
residence.
Where required by applicable law, including if data is transferred outside the European Economic Area (EEA) or the United Kingdom, we rely on recognised legal safeguards such as the European Commission’s Standard Contractual Clauses or equivalent UK-approved mechanisms, unless the transfer is to a country deemed to provide an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal and regulatory obligations.
Any updates will be posted on this page with a revised “Last Updated” date. Where required by applicable law, we
will provide additional notice of significant changes.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your rights, please contact us at:
Leeia Jewellery
Faridabad, Delhi NCR, Haryana – 121002, India
Email: leeiajewellery15@gmail.com